2025

Impact

Report

2025

Impact

Report

2025

Impact

Report

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Our Impact

in Numbers

Our Impact in Numbers

Our Impact in Numbers

Behind every number is a story of people, partnership, and purpose. This section highlights some of the stories our team shared in throughout the year; from client outcomes to sector engagement, and the initiatives that shaped our organisation.

Behind every number is a story of people, partnership, and purpose. This section highlights some of the stories our team shared in throughout the year; from client outcomes to sector engagement, and the initiatives that shaped our organisation.

One Team

One Team

Four Locations

Four Locations

Global Impact

Global Impact

Our clients are based across Australia & New Zealand, working to drive transformative change in communities both locally and internationally.

Our clients are based across Australia & New Zealand, working to drive transformative change in communities both locally and internationally.

New Zealand

Fiji

Solomon Islands

Indonesia

Tasmania

Philippines

Sierra Leone

Uganda

Pakistan

South Korea

Tanzania

New South Wales

Victoria

Western Australia

Northern Teritory

Papau New Guinea

Ghana

Kenya

New Zealand

Fiji

Solomon Islands

Indonesia

Tasmania

Philippines

Sierra Leone

Uganda

Pakistan

South Korea

Tanzania

New South Wales

Victoria

Western Australia

Northern Teritory

Papau New Guinea

Ghana

Kenya

Auckland

Central Coast

Sydney

Melbourne

Auckland

Central Coast

Sydney

Melbourne

of walking alongside Not-for-Profit organisations to drive transformative change in our communities.

of walking alongside Not-for-Profit organisations to drive transformative change in our communities.

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Hours

71,578 emails sent from accounts inboxes

71,578 emails sent from accounts inboxes

10,566+ phone conversations

10,566+ phone conversations

7,000+ coffees consumed

7,000+ coffees consumed

Working Across 19+ Sectors

Education

Education

Community Legal Centers

Community Legal Centers

Emergency Housing

Emergency Housing

Disability Services

Disability Services

Food Banks

Food Banks

Climate & Environmental Advocacy

Climate & Environmental Advocacy

Aboriginal and Torres Strait Islander Organisations

Aboriginal and Torres Strait Islander Organisations

Financial Counselling

Financial Counselling

Churches & Ministries

Churches & Ministries

Domestic and Family Violence Shelters

Domestic and Family Violence Shelters

Employment & Training Services

Employment & Training Services

Mental Health

Mental Health

Climate & Environmental Advocacy

Food Banks

Disability Services

Emergency Housing

Community Legal Centers

Education

Mental Health

Employment & Training Services

Domestic and Family Violence Shelters

Churches & Ministries

Financial Counselling



Aboriginal and Torres Strait Islander Organisations



Working Across 19+ Sectors

Our
Clients

In

Numbers

Our Clients

In Numbers

Our
Clients In

Numbers

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Total Monetary Assets

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Total Donations Received

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Number of Timesheets Processed

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Total Monetary Assets

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Total Donations Received

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Number of Timesheets Processed

Investing in

our People

Investing in our People

Investing in our People

We are passionate about our people and committed to ensuring that our staff shares in our passion to make a difference in the world and our offices are places that are centred around learning, growing, encouraging, and championing one another.

We are passionate about our people and committed to ensuring that our staff shares in our passion to make a difference in the world and our offices are places that are centred around learning, growing, encouraging, and championing one another.

Celebrating a Year of Advancing Together

Celebrating a Year of Advancing Together

Celebrating a Year of Advancing Together

'Advance Together ' Days

This year we launched our ‘Advance Together’ Days, which are intentional all-in office days designed to bring our team together for training, leadership development, and plenty of coffee. These days have become a cornerstone of how we stay aligned to our purpose to create impact.

A highlight of these sessions has been welcoming clients to share stories of the incredible work they do. Their perspectives enrich our learning, deepen our understanding of the communities we serve, and remind us of our impact.

Leadership Pathways Program

In 2025 we launched our Leadership Pathways Program, a mentorship initiative designed to invest in emerging leaders across our organisation. The program is guided by two exceptional external mentors with experience in high performance that is underpinned by a heart to make a difference in the world. We were privileged to partner with Head to Head Leadership Development for this program.

This program equips our developing leaders with the skills, confidence, and support they need to communicate with clarity, lead with purpose, and contribute meaningfully to the future of The Breakthrough Office; and is a defining part of our commitment to growing the next generation of values-aligned leaders.

First Nations Cadetship

This year we launched our First Nations Cadetship Program, created to partner with incredible First Nations young people as they enter the accounting and professional services sector.

The program has already been an extraordinary journey - shaping how we learn, listen, and build meaningful opportunity. We are honoured to walk alongside our first Cadet this year as they take their first steps into the profession, and we are committed to expanding the program in future years to broaden access and deepen connection across our communities.

Wellbeing and Self-Led Volunteer Days

In recognition of the dedication our team brings to another year of serving clients, we introduced a November Wellbeing Day - an additional day of paid leave designed to give every staff member space to rest, recharge, and reset before commencing our final month of the year.

Alongside this, our self-led Volunteer Days continue to be a priority for our team to connect with their local community changemakers. Under this leave type, all staff have access to an additional day of leave to volunteer at a NFP of their choice. This year, we were excited to hear stories of team members connecting with food banks and women’s refuges, distributing flyers for upcoming events, facilitating youth mentoring programs, and delivering Christmas hampers.

Serving our

Communities

Serving our

Communities

Serving our

Communities

Our commitment to community impact extends beyond our client work. This year we prioritised our volunteer opportunities, expanded our pro bono support, and partnered financially with some organisations who are making an incredible impact.

700+

Volunteer

Hours

700+

Volunteer

Hours

Expanding our Pro-Bono Client Work

Expanding our Pro-Bono Client Work

In 2025 we added The Elizabeth Rose Foundation and Heart2Help to our pro-bono client base to support the incredible work they do in community.

Sector

Engagement

Sector

Engagement

Sector

Engagement

Deepening our engagement with the sector we proudly serve. This year we partnered with a range of sector organisations to ensure that high-quality support is available to resource and equip Not-for-Profits of every size and stage.

Deepening our engagement with the sector we proudly serve. This year we partnered with a range of sector organisations to ensure that high-quality support is available to resource and equip Not-for-Profits of every size and stage.

Some of our Webinars this Year

Sharing knowledge that strengthens our sector

in 2025 our Insights brought together stories, strategies, and practical guidance that support Not-for-Profits navigating change - ensuring every organisation, regardless of resourcing, has access to clear, accessible knowledge.

What to Include in Your Not-for-Profit Annual Report: Telling Your Story of Impact

What to Include in Your Not-for-Profit Annual Report: Telling Your Story of Impact

Design

Landmark Fair Work Case: What the Woolworths Decision Means for Employers

Landmark Fair Work Case: What the Woolworths Decision Means for Employers

Payroll

The Future of Non-Compete Clauses in the NFP Sector

The Future of Non-Compete Clauses in the NFP Sector

HR

A Practical Guide to AI for Not for Profits

A Practical Guide to AI for Not for Profits

Systems

Attract and Retain Top Talent with Salary Sacrifice: A Guide for Not-for-Profits

Attract and Retain Top Talent with Salary Sacrifice: A Guide for Not-for-Profits

Payroll

Your Not for Profit’s Guide to Fringe Benefits Tax

Your Not for Profit’s Guide to Fringe Benefits Tax

Accounting

Thank You to our Sector Partners

Thank You to our Sector Partners

To our community of Breakthrough, we want to say thank you for another incredible year of impact.

It is truly our privilege to be on this journey with you - thank you for trusting us to play a small role in the life-transforming work you do every day in community.